POLICIES
CANCELLATION POLICY
Each client’s appointment is important to us. We want to give your service the time and attention it deserves. As a result, we respectfully request at least 24 hours' notice if you need to cancel or make changes to your appointment time. Failing to give 24-hour notice will result in a 50% charge. Any no-shows will be charged 100% of their service amount.
LATE APPOINTMENT POLICY
We want to make sure that all our clients have the opportunity to receive services. We understand that sometimes life is unpredictable, and so we allow for a 15 minute grace period for late arrival in case you are unexpectedly delayed. If you think you are going to be late, please call us so that we can adjust our schedule. Please understand that if you are late, we will charge 100% of the service amount and require that you rebook your appointment.